Business Solution Platforms and Services

Elevate your banking experience and increase customer loyalty by interconnecting branches and providing a multitude of transaction convenience through e-channels. Increase operational efficiency and reduce support expenses as well as time-to-market with a streamlined process and immediate access to Compliance & Analytics.
• Core Banking
• ATM Switching Solution
• Corporate Internet Banking
• Retail Banking
• Transaction Testing Tool
• Branch Delivery
• Spool Management Solution
• ATM Monitoring
• Automatic Teller Machine (ATM) & Cash Deposit Machine (CDM)
• Cash Recycler Module
• Kiosk/Self Service
• Transaction Authentication & Authorization Tool
• Credit Risk Management Solution
• Fraud Detection Management Solution
• Transaction Lifecycle Management – Reconciliation
• Relationship Based Pricing & Centralized Biling Solution
• Laporan Bank Indonesia
• Loan Origination
• Host to Host Application (Core Banking Interface)
• Shariah Core Banking
• Signature Authentication Solution
• Wealth Management

Easily manage information, smartly monitor activities, collaborate efficiently, and improve employee productivity by providing avenues to manage and streamline processes in your organization by taking advantage of a more agile and interconnected workforce.

• Enterprise Collaboration Management MailApp is an application developed by Multipolar Technology to manage and administer mails that include incoming and outgoing mails as well as mail disposition. MailApp can ease and accelerate mail processing and administration in every company or organization as part of its daily operations through centralized archiving, easy tracking of mail and correspondence, flexible access with mobile application, standardized format, paperless, and mail processing SLA (Service Level Agreements) that supported with dynamic dashboard.
MailApp Module:
a. Incoming Mail
b. Outgoing Mail
c. Mail Disposition
d. Document Receiving and Delivery
e. Meeting Room Reservation
f. Dashboard and Reporting
g. SLA Monitoring SLA and Alert System
h. Archive
i. System Set Up
j. Mobile Application

Plan, schedule, and control any project with ease, from the simplest to the most complex. Ensure its success by distributing the best resources, tracking progress, communicating performance, analyzing options and reallocating budget.

• Application Lifecycle Management (ALM)
ALM is a product lifecycle management (governance, development and maintenance) of a computer programs. It encompasses requirements management, software architecture, computer programming, software testing, software maintenance, change management, continuous integration, project management, and release management.
ALM has a broader perspective than the Software Development Life Cycle (SDLC) that is limited to the phases of software development such as requirements, design, coding, testing, configuration, project management, and change management. ALM continues after development until the application is no longer used, and may span many SDLCs.

• EPM Solutions
To provide EPM (MsProject Server or MsProject Online) software implementation services for any enterprise or organization by which enable and ease comprehensive or full set of project portfolio management, program management, and project management practices & monitoring in order to maximize the benefit and minimize the risk of investment initiatives in accordance with available fund & resources capacity.

• Atlassian ALM Software Suite
The Atlassian Suite is composed of six individual products, which are integrated with one another. It has been supported by many products in market place that enhance the features of each products. The combination of Atlassian suite and products in market place can fulfill most of ALM requirements in managing software development project, source control, versioning, and release. It also has capability for Continuous Integration (CI) and Continuous Deployment (CD).
Developers practicing CI merge their changes back to the main branch as often as possible. The changes are validated by creating a build & running automated tests against the build. By doing so, you avoid the integration hell that usually happens when people wait for release day to merge their changes into the release branch.
CD is an excellent way to accelerate the feedback loop with your customers and take pressure off the team as there isn’t a Release Day anymore. Developers can focus on building software, and they see their work go live minutes after they’ve finished working on it.

ITSM is a solution (service and tools) to help organizations in managing infrastructure and operations (I&O), the consumption of IT services, the infrastructure that supports the IT services, and the IT organization’s responsibility in delivering business value with these services. These are most heavily used by IT service desks and IT service delivery functions to support the tasks and workflows for processes including incident, request, problem, change, service level, knowledge, and configuration management.

Automate operations, centralize data, forecast results and self-create reports in order to increase efficiency and productivity, all the while ensuring regulatory compliance and data security.
•Enterprise Resource Planning (Financial, SCM, and CRM) – On Cloud and On Premise
•Enterprise Financial Consolidation Management
•Human Resource Solution

ERP systems are used by organizations to manage their business functions within a centralized and integrated system, collaboration among enterprise functions and IT transformation to Improved Productivity, Streamlined Processes, Data Analysis, Simplified Compliance and Risk Management, Meet Customer Expectations, and Cost Savings.

Our services in ERP solutions are:
•ERP
End-to-end ERP application solution that is integrated within a centralized & consolidated database architecture design, so as to produce complete, consistent, valid and real-time information leads to the transformation of customer experience, operational processes and business models either on Enterprise (Oracle EBS – on premise, Oracle Cloud, MsDynamics 365 – on premise/on cloud) and SMB companies (Oracle NetSuite – on cloud).
•Enterprise Financial Consolidation Management
A financial consolidation and reporting application built with advanced Web technology. It provides financial managers the ability to rapidly close and report financial results, meet global regulatory requirements and complex consolidation, reduce the cost of compliance and deliver confidence in the numbers
•Human Resource Solution
HR SaaS is a purely cloud based approach to HR management. The solution provides for advanced HR process with complete employee self service functionality (Employee Information Dashboard, Survey, Performance, Recruitment, Training, & Mobile). HR SaaS is quick to set-up and available as a subscription service.

Ensure that every step of the system development process, from planning to implementation, is performed efficiently, is controlled, and meets security standards

Ensure your customers receive consistent standardized delivery of information and services that is low cost, convenient, and flexible.
• Corporate Internet Banking Solution
• Retail Internet Banking Solution
• Phone Banking Solution
• SMS Banking Solution

Enhance your banking experience and customer loyalty with branch interconnection and multiple transaction conveniences via e-channels. Increase operational efficiency and reduce support costs and time to market with streamlined processes and direct access to Compliance & Analytics.
• Core Banking
• ATM Switching Solution
• Corporate Internet Banking
• Retail Banking
• Transaction Testing Tool
• Branch Delivery
• Spool Management Solution
• ATM Monitoring
• Automatic Teller Machine (ATM) & Cash Deposit Machine (CDM)
• Cash Recycler Module
• Kiosk/Self Service
• Transaction Authentication & Authorization Tool
• Credit Risk Management Solution
• Fraud Detection Management Solution
• Transaction Lifecycle Management – Reconciliation
• Relationship Based Pricing & Centralized Biling Solution
• Laporan Bank Indonesia
• Loan Origination
• Host to Host Application (Core Banking Interface)
• Shariah Core Banking
• Signature Authentication Solution
• Wealth Management

Gain access to experienced engineers to support Branch and Merchant Services with more than 2000 personnel nationwide, dashboard for performance monitoring, and tablet equipped for job assignment.
• Operation Control Center
• Warehouse
• Workshop

Services that provide and manage payment systems and related infrastructure end-to-end by third parties, offer a variety of benefits that can improve operational efficiency and reduce costs

Outsourcing services that provide full or partial management of contact center operations. This service offers a variety of benefits that can improve operational efficiency and service quality to customers.

All-in-one mobile banking app, with adjustable design for your specific market

Processing system, web dashboard, and API-ready

API Gateway with BI SNAP-standard exposing your services to 3rd party partners

Integrated SME platform with mobile app for QRIS Payment, Cash in and Out

Tech based 3rd party administrator with processing health claims for Insurances & Corporates