Customer Experience Platforms & Services

/ Solution Pillars / Customer Experience Platforms & Services

How do customers perceive your business? The best customer experiences are when they exceed expectations. We offer a technology-based customer experience platform and services to provide an experience that will differentiate you from the competition and manage it to ensure that customers see your business as you hope them do.

Business Process Outsourcing

Increase the company’s business productivity, cost efficiency, and effective use of resources through outsourcing of internal business functions and focusing more on the company’s main business.

Distribute information and build relationships more productively and efficiently across your entire organization including its partners and customers.

  • Communication System & Collaboration
  • Contact Center
  • Video Headend
  • Social Media/Communication
  • Document Collaboration
  • IT Service Desk
  • Document Management and Storage
  • Directory Solution
  • Incident Communication
  • Call Center Application

                  

Ensure your customers receive consistent standardized delivery of information and services that is low cost, convenient, and flexible.
  • Corporate Internet Banking Solution
  • Retail Internet Banking Solution
  • Phone Banking Solution
  • SMS Banking Solution

Make the most of mobile devices to maximize overall efficiency in data collection, application access, report review and collaboration

  • Mobile Platform
  • Branchless Banking
  • Emoney
  • Mobile Solution for Banking Transaction